Lu’ma Native Housing Society is proud to be the first to introduce CVM in Canada – launched in Vancouver, 2010. We received donated CISCO technology and purchase local Bell Canada telephone numbers to provide “Poverty Stigma-free” voice mail to people who are homeless and/or phoneless; in crisis and transition.
CVM is a best practice in the USA and FRANCE that helps over 50,000 people annually. 
CVM at Lu’ma is providing 1,400 free phone numbers to over 70 service providers of housing, employment, healthcare and social services in Vancouver, North Vancouver, Surrey, Whalley, Coquitlam, Port Coquitlam and New Westminster.
Service providers in the GVRD can give CVM phone numbers with voice mail to their clients. Imagine the benefits!
Case workers can contact their clients. People who are Homeless and/or phoneless can reach their goals….
“It’s a fantastic service. It’s a lifesaver for me and my granddaughter. We can get our messages…especially important medical ones. Hope it keeps going.”
Lorelei, CVM Vancouver client
“Community Voice Mail is an excellent service for me. I’m homeless and people can leave me messages. I can find work now and my family can reach me. I really appreciate it.”
Terry, CVM Vancouver client
“CVM helps me a lot. I live in a shelter and don’t want employers to know that. I have been in Vancouver for 2 weeks and I already got 2 jobs because of you guys!”
Richard, CVM Vancouver client
“Community Voice Mail has been incredibly useful for me. It has given me a chance to be able to communicate with people while I haven’t been able to purchase a cell phone or have any other method of communicating. Because I’m on a fixed income — or low income — and I’m actually homeless — the fact that I have Community Voice Mail appears to other people that I am situated and stable. And it allows me to get jobs and stuff like that. I think it’s really important.” Sean, CVM Vancouver client
“Hi this is Lisa. I use my number to let people know where I am in case I go missing or am lost. Thank you.”
Lisa, CVM Vancouver client
“Community Voice Mail has been very helpful to me because I have no phone and no money to get one. I use it to stay connected with my support group, my sponsor, my mother, my family, my girlfriend and life in general. Thank you.”
Shane, CVM Vancouver client
